Help to improve the retention of first year students, by improving student experience, and resulting in millions of dollars of increased revenue.
Connecting students with one another, their academic staff, and the broader University services was critical component to student experience and retention.
A personal device in the form of the iPad allowed the University to gain greater insight and personalise the experience for students, leading to greater engagement.
For prospective and current students, helping them to plan their careers and how to optimise their University experiences is a key differentiator.
Partnering with the University over a four year period allowed the Alive team to support the strategy of providing a superior experience and increasing student retention.
Several engagements over multiple years required the Alive team to apply a number of skills and their experience to support the University's objectives.
“The team at Alive were instrumental in moving forward our student experience strategy and roadmap. They introduced us to a user-led approach to creating new experiences for our students. Everyone involved at WSU appreciated their hands on approach to research, validation and user feedback. ”