Work alongside our global consulting partner to build the business case for change for the NSW Government to introduce Digital Licencing for 8.5 million citizens.
Work alongside our partner and Service NSW to develop the case for change, bringing together 11 Agencies, and examining 230 licences across NSW Government.
Design and create a compelling mobile prototype to demonstrate what was possible, and underpin the case for change, resulting in approval from multiple stakeholders.
Incorporating the feedback harnessed during the prototyping phase, we were to design the mobile and desktop experience for specific digital licence user cases.
Working across multiple phases from co-designing the business case, to designing the user experience required the Alive team to demonstrate a variety of skills.
Engaged across multiple phases, the Alive team assisted our global consulting partner in the design and validation of the business case, concluding with the design of the digital licence experience for Department of Primary Industries (DPI) and Office of Liquor, Gaming and Racing (OLGR) agencies.
“Alive continue to deliver real outcomes, with a focus on design doing — not just design thinking.
This is their differentiator in a world where everyone is a consultant.”