Create a Members Kiosk to drive greater engagement and to allow the organisation to grow their program through a differentiated customer experience.
A simple and elegant solution to a complex problem. Allow members to check in and manage their rewards seamlessly, greatly improving the customer experience.
Rolled out across five separate venues, with plans to include more. A scalable and repeatable solution that us as simple as plug and play.
Powerful integration with existing information and rewards systems from Aristocrat. Integrating with market leaders has resulted in an industry focused solution.
From inception to product design, release and partner support, we continue to work with Vikings in delivering the product roadmap.
Speed to market and efficiency required a lean and agile process to deliver results fast.
“The Alive team made things easy for us.
They explained the approach simply, and were very hands on with defining the product features, and the user experience. There were many working parts and vendors involved in this engagement, like Aristrocrat, Apple iPad pro’s and manufacturers of display stands. Alive managed these vendors for us, and took full responsibility for bringing the Kiosk service to life, and ensuring that the service continues to meet and exceed member expectations.”